Building software is not easy, let alone driving sales, user engagement, and customer retention. In this webinar, Larry King, CEO of the #1 virtual fitness platform ShapeNet Club Management Software, will discuss how they enhanced the platform to include SMS features such as two-way texts, reminder texts, automatic texts for birthdays and billing, and drip campaign texts to empower platform customers to increase sales and improve retention.

Provide the nudge in the right direction –

In this webinar, you will discover:

• The ShapeNet Club Management mission
• Why ShapeNet Club Management chose TrueDialog
• The process of implementing the API
• The results of incorporating SMS via the API

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Do you realize that the modern sedentary lifestyle has forced many severe health problems on us? We also frequently hear that the advancement of technology has drastically altered people’s lives. As a result of technological progress, many mobile fitness applications have been created, all of which can be useful in enhancing one’s level of physical fitness and promoting general health. When it comes to our physical health, these virtual fitness apps are invaluable due to following key reasons:

Provide the nudge in the right direction –

The right prod from a reliable source might motivate you to make healthier choices and change your lifestyle for the better. This smartphone app for virtual fitness can assist you in making the required adjustments to your routine. Apart from this, though, these digital fitness applications are the most effective at giving that little push in the correct direction. These fitness applications serve as a constant source of inspiration and guidance as you work toward your fitness goals.

Get new ideas regarding your workout regime –

In recent years, there has been a dramatic uptick in the number of people taking their health and fitness seriously. That’s why gym memberships have skyrocketed in recent years. As a result, experts in the field of physical fitness have started developing novel approaches to physical exertion. But what about those who cannot join the gym due to their busy lifestyle? For those people, the best option is to download a virtual fitness app. So, they can learn about and try out new fitness routines with the help of these digital tools.

Set realistic fitness goals –

There are a lot of us who wish we could look like supermodels. However, they may lack the information or resources necessary to reach their fitness goals. In addition to being physically detrimental, establishing an unrealistic goal too soon can leave you feeling unmotivated to continue training. Mobile apps that simulate physical activity are becoming increasingly important because of the role they play in developing a training program with attainable goals. One of the hardest things for novices to do is stick with a fitness routine, but these apps can assist them a lot.

Help in maintaining a track record –

Mobile apps like these are ideal for keeping tabs on your height, weight, basal metabolic rate (BMR), energy expenditure (EE), calorie intake, and other health metrics over time. Therefore, you may track your progress and adjust your exercise routine properly with the help of these applications. In addition, you can see the big picture of what you have accomplished thus far and where you still need to focus your efforts.

So, the aforementioned are some of the benefits of using virtual fitness apps on your mobile device to get in shape. For this reason, Shapenet Club Management Software is the best option for those in search of a reliable and convenient virtual fitness mobile app.

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Keeping your health club’s members engaged is crucial in keeping them coming back, and there are a few key things you can feature on your member portal to do just that. By customizing the content on your portal to be relevant and engaging, you’ll keep your clients coming back for more.

Why is a dedicated member’s portal important in gym software?

Health club member portals are important because they offer a centralized location for members to access their account information, workout schedules, and other useful information. By keeping the portal clean and organized, gym management can ensure that members are always comfortable and informed when they visit. Additionally, health clubs can help keep members engaged by providing new content and features regularly. In fact, according to a study from The New York Times, engaging websites are three times more likely to lure customers back than static websites.

So what types of content should be featured on a health club member portal? Here are five tips:

What should be on the Health Club’s Member Portal?

There are a few things that should be on the Health Club’s Member Portal to keep the clients engaged. Some of these things include information about the club, what services are offered, and how to book appointments. Additionally, the portal should prominently feature social media buttons so that members can connect with the club online. Finally, it is also important to keep the site updated with new content, so members know what is going on at the club.

In addition to the member portal, the Health Club needs to have a strong social media presence. This allows club members and clients to connect with each other in a way that is informal and interactive. Social media can be used to promote events, share information about new services, and connect with other members.

How to create engaging content on the portal?

Keeping your health club’s members engaged is essential to retaining them and boosting membership numbers. Creating engaging content on the portal can keep your clients coming back for more. Here are some tips to help you create high-quality content:

1. Give readers reasons to keep coming back. Make sure your content is engaging and provides readers with reasons to keep coming back. This could include features that offer benefits such as free sessions or exclusive deals, as well as blog posts highlighting the latest trends in the fitness industry.

2. Be interactive. When possible, try to get your members involved in creating and distributing content through participatory polls, questionnaires, and group discussions. This will give readers a sense of involvement and reward them for spending time on your site.

3. Be consistent with your message. All aspects of your website must reflect the same tone and message, from the design down to the content itself. If you want your members to feel like they’re part of a community, you must create that sense of togetherness from the beginning.

4. Stay up-to-date. Keep your content fresh by regularly updating it with new information and features. This will keep your members coming back for more, and they’ll appreciate the updated content when it comes out.

How to create engaging content on the portal?

Members should be able to access their account information, including:

Conclusion

Keeping your health club’s member portal up-to-date is essential to keeping the clients you’ve acquired engaged and coming back for more. By regularly featuring new content, you can keep them informed on new programs and services available at your club, as well as exciting tips and tricks they can use to improve their lives. In addition, keeping the member portal visually appealing will encourage more people to join your fitness center!

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Running a sports club, a workshop, a professional association, a charity, or a non-profit community can be daunting due to the dreary routine of administrative duties. But with a specialized virtual membership management software, any monotonous workout can turn into fun. Rather than wasting time scheduling member registration, you’ll have more time to focus on your business’s core activities with this software.

Virtual club membership programs have become popular among today’s fitness buffs for several reasons–

Convenient and affordable – With on-demand workouts, your clients can exercise when and where they want to attend virtual training. There are no restrictions on attendees due to the time of day or inclement weather.

Motivation – It is easier for clients to stay on track with their fitness goals by enrolling in virtual fitness sessions. In addition, fitness classes and training can be tailored to clients’ specific needs, regardless of the size of the class.

Community – Long-term gym members like the familiar faces and access to their favorite trainers in their workout classes. In addition, they can make new acquaintances and form a group of people who share their individual goals and interests through virtual exercise sessions.

Automate processes – Productivity tools like club management software harness the power of automation to streamline time-consuming operations like entering data and save your staff’ precious time and energy while also reducing the likelihood of human error.

Flexibility –With virtual fitness membership software, your clients can enjoy total flexibility in their workout sessions with access to a virtual library of classes. Plus, they get to exercise on their schedule with on-demand workouts. On top of that, they can even customize their workout from an ample selection of classes offered at all ability and skill levels.

Also, there is no limitation to what type of class a member select, and they can mix up their daily routine based on their individual mood, interests, and what kind of workouts they want on a given day. Your members also gain the opportunity to try new exercises, workouts, routines, and classes with new instructors to search for the ideal fit for their health and fitness requirements.

Privacy –Rather than working out in front of a class of strangers, a virtual fitness subscription allows users to work out in privacy. Users do not have to worry about what they wear or how their hair looks. Whether a new member or an experienced one, no one else requires to know unless anyone wants him/her to know. Virtual training removes peer pressure and encourages apprehension about trying something new, making it easier for a newbie to experiment.

No fuller fitness classes or lookouts – Virtual fitness memberships eliminate the risk of sessions filling up before customers get a chance to join up. Additionally, they will not be impacted by any closures of the gym due to holidays or other unforeseen events. It’s as simple as using the video library and working out as usual for a club member.

So, the aforementioned are some of the reasons to enroll in the virtual fitness club membership program. So if you’re seeking advanced virtual membership management software for your fitness club, don’t hesitate to contact one of the leading service providers.

The post The advantages of joining a virtual fitness membership club! appeared first on Club Management Software - Cloud Based.

In today’s world of technology, there is a lot of talk about the development and proliferation of cloud-based software. However, with so many new opportunities on the market, we sometimes forget what benefits this software can offer those who don’t have the time or resources to develop their own. Hence, if you’re thinking about starting a fitness business, you might know that there are many important aspects to consider before jumping in. In this blog article, you’ll learn the benefits of using cloud-based software for your health and fitness club.

What is Cloud-based Software?

Cloud-based software for gyms is a great way to keep your gym running smoothly during the post-pandemic era. Cloud-based software allows you to access your gym from any computer or mobile device. This makes it easy to stay on top of your workouts and keep track of your progress. Plus, it’s affordable and convenient, making it the perfect solution for busy gym-goers.

Benefits of a Cloud-based Software for Gyms

Cloud-based software for gyms can provide many benefits in the post-pandemic era. First, cloud-based software allows for easy access from any device. This is especially beneficial for people who cannot travel to the gym regularly because of work or other obligations. Second, cloud-based software offers an online registration system that makes it easier for people to get started with working out.

Third, cloud-based software provides tracking and recording of workouts so people can see their progress over time. Finally, cloud-based software can automate many aspects of a gym membership, such as billing and member management. Another benefit of cloud-based software is the ability to integrate with other services. For instance, it has been reported that some gyms offer discounted or free gym memberships when they are linked to their health insurance provider. The ease of integrating with a gym’s existing systems also means that there is less need for additional training.

Obtaining and maintaining Gym Membership

The most important aspect of making a successful cloud-based software is ensuring that the installation process and the registration process are easy and simple for all users. People will be more likely to use your service if the overall experience is easy, straightforward, and fast. Also, bear in mind that people may not know exactly how much your software costs until after they have opted in, so you should make it easy for them to pay. You should also ensure that your user support staff are responsive and helpful.

In today’s post-pandemic era, many businesses are looking for ways to stay competitive. One way to do this is by adopting cloud-based software for gyms. Cloud-based software for gyms offers a number of benefits that make it an attractive option for businesses. Here are a few of the most important:

In today’s world, we are constantly connected. Whether it’s through our phones, computers, or even cars, we’re never far from the internet. This connectivity has not only revolutionized how we live our lives but also the way we work out.

With so many people now working out in their homes or at gyms that are located outside of traditional workout areas (such as offices), so, it is important for these facilities to have convenient and effective solutions for recording and tracking workouts. Shapenet Software offers comprehensive cloud-based software for gyms and its benefits in the post-pandemic era. So, request a free demo today and transform your business!

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During the pandemic, many personal trainers adapted virtual personal training programs to survive in the fitness industry. While many fitness businesses were impacted, those who made the shift timely made the best out of the challenging circumstances. In addition, investing in online personal training software helped personal trainers generate steady revenue and grow their business. So, whether you have decided to start your independent personal training business or you want to improve your business productivity, you should consider investing in online personal trainer software.

We have compiled a list of some critical features you should look for when choosing an online personal trainer software to streamline your personal training business:

1) Automated classes scheduling

Many personal trainers often schedule workout sessions manually, which can be bothersome and time-consuming. However, a personal training software with automated class scheduling can effectively save your time and energy. For example, the clients can choose the available slots for training at their convenience without having to call every time for the booking. Moreover, trainers can check their updated schedule in real-time, eliminating double booking issues.

2) AI Chatbot

When you are managing an independent personal training business, it becomes challenging to respond timely to each message from interested leads. However, integrating a personal training software equipped with an in-built AI Chatbot can help prevent the loss of potential leads. You can set up the chatbot to promptly respond to client messages, so when you are busy, the chatbot can collect relevant information from the clients while improving lead retention.

3) Real-time progress tracking

A personal trainer software with a real-time progress tracking feature can display your members’ progress via measurable results. Thus, the trainer can use this data to plan their customized workout plan and help keep them on track. Moreover, when the members see their progress, they would feel more motivated to achieve their weight and body goals.

4) A platform for selling your products online

The personal training software can help generate a number of revenue streams, such as revenue from conducting virtual workout sessions, offering in-app purchases where you can sell your fitness products, providing personalized subscription plans, etc. In addition, you won’t need a separate program to segregate training revenue and expenses. You can generate and analyze all financial reports associated with personal training and monitor business growth accurately.

5) Automated billings and payments

When choosing a personal training software, it is crucial to ensure that it comes with an automated billing and payments option. This way, your members can simply add their cards to pay their subscription fee automatically. Moreover, you won’t need to manually process the payments, avoiding the administrative hassle and eliminating errors by letting the software calculate the bill. In addition, you can also use it for paying business expenses and keeping track of your finances.

5) Automated billings and payments

There are many ways that club management software can boost your business productivity and save you time instead of having to spend hours updating spreadsheets manually and processing gym-member payments. So, if you are considering expanding your gym activities, it is highly recommended to switch to automated club management software. This way, you can spend more time formulating strategies that can help your business establish a strong brand presence.

6) Customization option

It is best to invest in personal trainer software that allows customization as per your unique business requirements. Therefore, it can help in branding your personal trainer business. Moreover, you can customize it to streamline various business operations to boost productivity.

If you are interested in investing in a fully equipped and customizable online training software for your personal trainer business, explore our expert fitness software solutions today!

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The excitement of getting into better shape, achieving personal health and fitness goals, the boost of endorphins after a good workout session, and other amazing emotions are often associated with going to the gym. But it also takes one rest day turned into a week of “I’m just too tired today” for this healthy, feel-good chain to break. Hence, the most popular saying in the fitness world is “consistency is key.” However, maintaining consistency is easier said than done.

Any beginner or even a devoted fitness enthusiast can testify how difficult it is to form a consistent habit of exercising regularly. It takes discipline, determination, and a steadfast will to dedicate a portion of one’s busy day to fitness. While this process surely seems like the perfect way to strengthen both the mind and body, many people struggle to keep up with their exercise routines due to work and personal responsibilities. When showing up to the facility or opening the fitness app feels too tedious, gym members can benefit greatly from a twist of ‘gamification.’

Gamification

Is a simple but ingenious concept of incorporating play into workouts. The idea is to make seemingly strenuous, monotonous exercise fun by making them a game or a healthy competition among the participating members. The benefits of gamification are two-fold – for the members as well as the fitness club owner. Let’s explore:

• A new member, whether they are beginning their health and fitness journey or are experienced but are a new member at your gym, needs to feel comfortable and confident. One of the most significant factors that most gym members struggle with is the inhibition of being in a new place. Gamification can quickly solve this. Trainers can help pair up members into small teams, letting them interact, and soon the new team will be working towards a common goal. This is a great technique of boosting confidence in all members, a guaranteed motivator for doing better in the next round, for self, and the team.

• Gamification is also a great strategy for improving Lifetime Value (LTV). Lifetime Value is a goal many health clubs aim to achieve through the loyalty of their members. For example, a gym member who is happy with the services provided to him in achieving goals will stay loyal to the health and fitness club. Hence, through gamification, clubs can attain a higher LTV by keeping their members engaged, motivated, and happy with their wins and progress.

• Moreover, an interesting aspect of the gamification process is as fun in physical gym settings as is it for your fitness club application. ShapeNet Software’s gamification feature can be seamlessly integrated into the mobile fitness app, making it a one-of-kind dashboard. You can introduce virtual tournaments by mixing every member’s daily workouts into their daily target and awarding them with scores, badges, streaks, etc. Not only will this make daily exercise more enjoyable and exciting for everyone, but it will also serve as a great revenue generator, as loyal members can earn rewards by inviting their friends.

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A 2021 survey reported that 1 out of 5 adult Americans is a member of a health club, either using virtual services or the physical gym. However, only 67% of them retain their membership for 12 months. So, what happened here? Clearly, people are interested in keeping fit and engaging in some physical activity, whether it’s through weight training, yoga, or a dance studio. However, the factor that interrupts this zeal is mostly a lack of motivation, partly from the clients’ part, but also due to the inability of the health club trainers to engage their members as needed. In this post, we share some out-of-the-box ideas to engage your members and improve retention.

Individual Interaction

When a client signs up for a single class or becomes a member of your health club, they’re joining with a purpose in mind. And it is your job as a service provider to quickly understand their goals so that your trainers can assist them accordingly. Interacting with each member individually on a near regular basis is a simple way of making them feel welcomed, heard, and attended to in the right capacity.

Change with the Mode

Even with the initial jolt of the sales rut caused by the pandemic lockdowns, the health and fitness industry transitioned quickly to virtual training, and everyone loves it! Now that physical fitness centers are welcoming back members, one cannot really ignore the virtual audience. So, as you draft your engagement methods of communication with your clients – both online and on-site, one size may not fit all. Meaning the engagement style of each group must be unique and tailor-made to their needs for a supreme effect. Some ways to achieve this are:

• Social Media All businesses today leverage the use of social media. But posting content with one purpose only may not be the best strategy. For example, if all your posts are about your marketing campaign, offering the best prices, free trials, etc., you’re failing to engage the enrolled clients. So instead, mix it up with informative content like videos of current members performing exercises, your in-house nutritionist giving out diet tips, etc., to encourage organic engagement in the form of likes, shares, and comments.

• Emails Direct communication with members through emails is a good way to keep them updated about recent developments, offers, etc. However, emails are often left unread or go into spam if not engaged with by a potential client or even members. A safer, more interesting way is to opt for more personalized messages like wishing clients a happy birthday, congratulating them on completing milestones, or sending them a personalized meal plan. Such communication will always be well-received rather than an automated email sent to hundreds of addresses and will improve client retention.

• Member Achievements Reflecting on a member’s personal goal is the best way for clients to feel appreciated and honored, especially when they see a target fulfilled. Thus, a shoutout on your social media or on the member’s portal for each member for their significant fitness achievement is guaranteed to have a snowball effect in motivating the honoree and others as well.

Honoring Requests

Quality customer services will always be the biggest contributor to client retention, which applies the most in the health and fitness industry. While it’s the discipline that is the key to a healthy routine, it’s the initial motivation that is deemed more important to push a person. People take time out of their busy, tiring days to work out, and they expect it to be an enjoyable experience. Hence, it is the club’s responsibility to provide them with an environment where they want to attend every day. This can be achieved through simple actions like switching up the music playlist as per the members’ request or arranging a boot camp through a group poll can be great.

Essentially, the key to member engagement lies in the business’ devotion to its clients. When you listen to them and make them feel heard, they will enjoy working with you. So, wing the workouts, provide a fun games session to all virtual and on-site members once in a while, and see your health club become a popular hotspot!

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The transition from thick files of paper to a few MBs of a PDF file has been as smooth as it could possibly be, but the switch that feels unnatural is not being able to swing the pen and leave your signature to seal the deal. Well, as is the case in the health and fitness industry, each membership contract must be duly signed by the member. However, this old habit came to an abrupt end with the sudden switch from physical gyms to virtual training due to the global pandemic. As the world was adjusting to being homebound and maintaining their health through online sessions, the legal formalities still needed to be fulfilled. Thus, entered the newly ubiquitous feature of signing and sealing – e-Signature!

What is an e-Signature?

An e-Signature, or electronic signature, is a feature of attaching an encoded signature to online forms or documents as your acceptance of the terms and signing to comply. Electronic signatures have been legalized in the United States since 2000 under the “U.S. Electronic Signatures in Global and National Commerce Act (E-Sign), enacted by Congress.” This act made e-Signatures legally binding making the tedious process of pen and paper-signed contracts obsolete.

How can e-Signature benefit your fitness club?

The answer to this is actually quite straightforward that it’s almost ingenious! Has digitization of documents and forms made life easier? Yes, of course it has, right? Well, similar is the effect of e-Signatures! Here’s how:

• Quick & Efficient.The process of signing documents traditionally required the involved parties to be present at the same place and the same time, which was quite time-consuming as one may have to travel or take a chunk of their valuable time just to come to a place to sign a piece of paper. E-Signatures eliminated this back-forth hassle making everything quick and effortless. Hence, your fitness club can provide online forms or email the membership contract to the client, and they can enter their digital signature at their disposal. Ingenious, didn’t we say!

• Secure Encryption. Time to top that conveniently awesome feature a notch with Shapenet Software’s guarantee of secure encryption. Yes, all e-Signatures that you sign with us are completely safe, and we will send a copy of the signed contract automatically to you and the member. Additionally, once the contracts are signed, members can choose to save their e-Signature or have their family join and add in as many e-Signatures to their secure account. So, you need not worry about any tampering because the software can detect even a minor change or discrepancy in the account activity based on the time and date footprint of the e-Signature.

• Cost & Time Saver. With membership contracts and waivers signed and mailed digitally, there is no need for hard copies to be sent by courier to each client, thus eliminating any taxing paper trail. In addition, your business will save money by investing in Shapenet’s e-Signature Software, as you can extend your fitness services to clients all over the world now that everything is streamlined and automated.

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After the Coronavirus pandemic, the vastly profitable and high-demand fitness industry experienced a drastic pivot. What was traditionally and popularly the most opted-for mode of exercising– physical fitness studios, were no longer accessible. Thus, members turned to an already-present-but-not-as-widely-adopted mode of virtual fitness services. While virtual fitness services have been around for over a decade now, it’s the sudden and complete transition to digital platforms due to the nationwide lockdowns that people have evolved and adapted to this new normal. So, what does this mean for you as a fitness club owner?

Although the transition seems quite straightforward from the surface – the physical fitness services become accessible digitally, but on the ground level, things are a little more complicated and new, especially for most gym owners. With the opportunity to reach more clientele by offering classes online also comes the challenge of acquiring more sales and, more importantly, retaining the current members as well? The answer lies in the right techniques your team needs to implement to get the best out of this transition.

Primarily, what do sales and retention mean for a fitness club, and how do they differ?

Sales play a pivotal role in every industry. It’s the life and blood of a business. However, retention is given more importance in the fitness industry as acquiring new clients constantly can be hard and unachievable at times, whereas retaining the current ones brings multifold benefits. As a result, Shapenet Software offers complete Sales & Retention solutions to help streamline this delicate area of your business, along with the following strategies to garner your fitness center with loyal clients at a steady rate:

Attract your target audience through organic methods.

Do you still believe that it takes investing in a marketing campaign to bring in sales? In reality, marketing and data mining can only bring in leads; it’s your standard of services and your team that convert those leads into sales and bring revenue. Hence, focus on your services’ quality and advertise those unique areas that give you an edge over the competition. Also, leveraging the power of social media and other low-cost digital tools is a fail-proof method of making the right moves. For example, establish authority through your social media handles on Meta, Instagram, etc., and deliver high-value free content in the form of quick workout videos, diet tips, or other related freebies.

Offer a one-of-kind plan that your ideal clients can’t resist.

Fitness services-based businesses have to shun the ‘convert and forget’ ideology of treating their clients in the digital arena. This not only creates distrust but is also an unsustainable business practice at so many levels. Instead, the focus should remain on the customer from the beginning after they’ve purchased a membership, especially after they’ve joined you. To achieve this seamlessly, your virtual fitness services should solve members’ problems that make joining an obvious rather a necessary decision for them. Simply engage your target audience through interactive online sessions, polls, etc. Once you have a bifurcated list of highly interested people, offer them a membership plan that makes the transition smooth and gradual.

Provide unbeatable customer satisfaction.

That’s every business’ goal, right? Yes, but how many do actually succeed at it? And consistently? Not many. The reason businesses fall behind customer satisfaction after acquiring clients is the team fails to understand the difference between engaging and annoying. As a customer for numerous service-based businesses yourself, you’d surely have experienced how some businesses span their customers incessantly through low-value emails and messages that focus on offers but don’t really address any issues. This spamming method is the biggest contributor to lowering your fitness center’s client satisfaction. Remedy this by offering personalized communication to your customers and engaging with them through Shapenet Software’s one-to-one chat portal. Knowing what your clients like and are facing difficulty with as your customer is the first step in providing directed solutions.

Virtual Fitness Services are a ray of hope in these uncertain times, especially for the fitness club that has already endured a financial loss. Grab this opportunity to provide high-quality, personalized fitness services to clients all over the globe by requesting a free demo with our team. Join the Shapenet Software community and make the coming year your most successful one yet! !

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